Subscriptions are managed through your device's app store. On iPhone/iPad: Settings > [Your Name] > Subscriptions > Kori. On Android: Google Play Store > Profile icon > Payments & subscriptions > Subscriptions > Kori. Cancellation takes effect at the end of your current billing period.
Email support@heykori.app with the subject line "Account Deletion Request" and the email address associated with your account. We will permanently delete all your data — including entries, media, and account information — within 30 days.
Yes. All data is encrypted in transit (HTTPS/TLS) and at rest. Row-Level Security ensures only you can access your data. We don't sell your data, we don't show ads, and you can export or delete everything at any time. See our Privacy Policy for full details.
Kori is available on iOS (iPhone and iPad) and Android. Both platforms have the same features and sync your data across devices.
New users get a 14-day free trial when subscribing to Kori Plus or Kori Pro. You can cancel anytime during the trial and won't be charged. After the trial ends, your subscription will automatically renew at the regular price.
Tap the microphone button or say "Hey Kori" to start a voice note. Your speech is transcribed using AI (OpenAI Whisper) and saved as a journal entry. Voice notes can be up to 2 minutes long.
Yes. Go to Settings > Backup & Export to download all your journal entries, mood data, and other information. The export is saved directly to your device.
Refunds are handled by Apple or Google. On iPhone/iPad: visit reportaproblem.apple.com. On Android: open Google Play Store > Account > Order history > Kori.
We typically respond within 24-48 hours.
To permanently delete your Kori account and all associated data:
We will permanently delete all your data — journal entries, mood records, media, voice notes, and account information — within 30 days of your request. This action cannot be undone.